November 30, 2021

Governance: a priority for the post-pandemic company

The pandemic has forced many organizations to react reflexively to survive the cyber threats hanging over them, but now is the time to evolve by laying the groundwork through identity governance.


The pandemic has prompted many organizations to react to survive through sometimes sketchy cybersecurity measures. Now is the time for them to recalibrate and lay solid digital foundations in their plan to face cyber risks. This new foundation begins first with identity, security and data governance, as unfortunately this is often the most overlooked element in organizations.

Identity governance and provisioning has long taken a back seat in recent years, exposing organizations to increased risk and poor user experience.

So what should be done in the future?

Governance begins with more transparent integration, not silos. You cannot rule what you do not know. And identity governance and administration (IGA) is only good if the systems, services and platforms are covered and known.

One area to prioritize is the considerable overlap that often exists between IGA systems and IT Service Platforms (ITSM). A scalable and pragmatic IGA should, wherever possible, rely on ITSM as the center of IT operations and access management.

This concept is what we call “pragmatic IGA”. It’s about leveraging the platforms, discovery, processes, and services that are already part of your business ecosystems and using them as the foundation to clean up your IGA system, provisioning, and overall program. identity management. Running your ITSM platform will save many organizations money, time, and risk.

Leverage platforms and processes that are already part of the business

You can choose a solution that simplifies the adoption of one of the most complex projects in IAM, offering its IGA capabilities as a fully native application, instead of installation or an autonomous service. This allows organizations to leverage existing workflows, interfaces and infrastructure on the platform and extend them to IAM and IGA platforms. This facilitates integration, reduces administrative costs, but also limits areas of transient inconsistency upon which hackers depend.