November 27, 2021

Facebook: Mark Zuckerberg Says Allegations Against Company Attempt “To Paint a False Picture” | Scientific and technological news

Facebook CEO Mark Zuckerberg said the recent allegations against the social media giant were an attempt to “misrepresent our company.”

Whistleblower Frances Haugen told MPs that the groups on the social media site can be “dangerous” because they use algorithms that “take people with dominant interests and push them to extreme interests”.

She said that groups can become “echo chambers” that reinforce people’s opinions and set the example that users with left-wing opinions can be pushed to the radical left, while those who seek opinions on the left can be pushed to the radical left. healthy recipes can be pushed towards anorexic content.

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MPs have heard that Facebook groups can become “echo chambers” that reinforce and radicalize people’s views.

Mr Zuckerberg’s comments came after reports on Facebook papers, a large cache of internal documents and Ms Haugen’s testimony to MPs and followed a 17% increase in the company’s net profit over the period. July-September at $ 9.19 billion, supported by strong ad revenue. .

In a post on his Facebook page, Mr. Zuckerberg said: “I think large organizations should be looked at closely and I would much rather live in a society where they are than in a society where they cannot be. Good faith criticism helps us improve.

“But my take is that what we are seeing is a coordinated effort to selectively use leaked documents to paint a false image of our business. “

He added: “It makes a good sentence to say that we don’t solve these impossible trade-offs because we focus only on the money, but the reality is that these issues are not primarily about our business, but the balance between. difficult social values. ”

His comments were mostly a repetition of what he said after Ms Haugen appeared before a U.S. Senate subcommittee on October 5.

Ms Haugen, a former product manager in the company’s civic integrity unit, told MPs on Monday: “One of the things that happens with groups and group networks is that people see echo chambers that create social norms… ”and that people opposing the views are“ torn ”.

Facebook Whistleblower Ms Haugen Says Facebook Groups Can Become ‘Echo Chambers’ Reinforcing and Radicalizing People’s Views

“When that context is around hate, you see a normalization of hatred, a normalization of the dehumanization of others, and that’s what leads to violent incidents,” she added.

She also told the committee that Facebook “unquestionably” exacerbates hatred online, sees security as a “cost center” and that “critical teams” are understaffed.

“If you make noise saying that we need more help (…) you will not be mobilized because everyone is underwater,” she said.

Facebook whistleblower Frances Haugen testifies in front of MPs
Ms Haugen testifies before MPs

She said “engagement-based metrics” – which focus on how many people like, share, or comment on a post – were a major issue across all social media sites.

She said they preferred polarized content and were “biased towards bad actors.”

“The events that we see around the world, things like Myanmar and Ethiopia, these are the first chapters because engagement-based ranking does two things: first, it prioritizes and amplifies extreme content that divides and polarizes and secondly, it focuses it, ”Ms. Haugen said.