January 18, 2022

PICTURES. Hauts-de-Seine. DHL delivery company steps up efforts ahead of the holidays

As the holiday season approaches, the DHL company is facing an increase in deliveries. (© OK / news Hauts-de-Seine)

Days start at 4.30 a.m. during this time of strong activity within DHL warehouse from Gennevilliers (Hauts-de-Seine). December is the busiest time for this business to delivery who records 50% additional flow compared to the rest of the year.

25,000 packages per day

More 17 million euros were invested by the logistics company in this new automated warehouse, the second biggest de France, located in the heart of the port of Gennevilliers. In May 2021, the teams left the old site in Villeneuve-la-Garenne in premises “half the size and much less suitable”. Although the agency is located close to the docks of first French river port, parcels handled by DHL are only transported by freight planes and trucks. “Our ambition, in the coming years, to develop at the river level”, details Virginie Delestre, terminal manager within the company.

The new DHL premises have an automated conveyor belt that allows trucks to be loaded directly.
DHL’s new premises have an automated conveyor belt that allows trucks to be loaded directly. (© Ok / news Hauts-de-Seine)

With an area of 8 500 m2, the new agency in Gennevilliers allows packages to be loaded which pass at high speed on the conveyor belts directly into the delivery trucks. Up to 25,000 packages per day can be loaded and unloaded and 60% of them are destined for businesses.

“Our job is race against time “, concludes Virginie Delestre, 28 years of service with DHL. Some packages must reach their recipient before 9:30 a.m., others before 10:30 a.m. and the last salvo is scheduled before 1:00 p.m. The trucks leaving the Gennevilliers warehouse serve part of the municipalities of Hauts-de-Seine, those bordering the Seine-Saint-Denis ring road up to Montreuil as well as the 1st, 2nd, 8th, 16th and 17th arrondissements of Paris.

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Frédéric loads his truck before leaving for delivery. Packages with pink bands must be delivered before 10:30 a.m. (© OK / news Hauts-de-Seine)

30% of delivery drivers are employees of the company. DHL subcontracts a major part of its workforce through around 70 transport partners and 70 handling companies. “However, all of them are trained by DHL,” explains Virginie Delestre. Within DHL, each delivery person, “only men at the moment”, has his own sector like the postmen of La Poste. In Gennevilliers, 120 people are employees of the company belonging to the group German postal service which generated 66 billion euros in turnover in 2020. “Including the partners, there can be up to 300 people in the warehouse every day”.

Evolution post-Covid

DHL has seen part of its activity transformed since the first confinements due to the health crisis in March 2020. “Despite our reduced staff, we have never stopped, we have delivered masks and medical equipment to hospitals”, details the head of the Altoséquanaise agency.

Up to 25,000 packages can pass through the warehouse's conveyor belts every day.
Up to 25,000 packages can pass through the warehouse’s conveyor belts every day. (© OK / news Hauts-de-Seine)

The company has also adapted to the growing demand delivery by individuals. A flagrant increase especially with the approach of the end of year holidays. ” With the Covid we have noticed an evolution in practices, our peak for this month of December is 10% higher than in 2020 ″. With its new automated site, DHL hopes to see its business grow by 10% over the next three years.

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