January 23, 2022

MTN, Nigeria’s Largest Telecom Company Launches RCS Corporate Messaging in Cooperation with Google and Dotgo

MTN will leverage the Google and Dotgo platforms, as well as the services managed by Dotgo to serve more than 82 million subscribers

LAGOS, Nigéria et BERKELEY HEIGHTS, NJ, December 23, 2021– (BUSINESS WIRE) – MTN, Nigeria’s Largest Mobile Network Operator, To Launch RCS Corporate Messaging Services in Partnership with Google and Dotgo®, a Gupshup company and a leading provider of RBM cloud communications solutions.

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(Graphic: Business Wire)

The RBM solution uses the rich and interactive features of Rich Communication Services (RCS) – the next generation of SMS that enables sharing of audios, videos, images, locations and more – to enable branded corporate messaging . RCS messages are securely delivered to original messaging apps like Google Messages and Samsung Messages on Android phones. Available on 3G and 4G networks, RCS is the default messaging standard for 5G networks. As of today, RCS is available worldwide with over 700 million monthly active users.

Dotgo’s Maap (Messaging as Platform) is integrated with Google’s Jibe RCS Platform for Enterprise Messaging, the world’s most advanced RCS platform that offers a high degree of scalability. As a partner, MTN will leverage Dotgo’s services, such as RCS’s application programming interfaces, chatbot directory, billing, payments, accrual, and more to drive monetization at from the RCS.

“As Nigeria’s largest carrier, MTN is poised to integrate brands that can reach a vast majority of Nigerian customers and delight them with a user experience like never before, to drive lead generation and conversion rates. This is a great opportunity for brands to connect with end consumers in Nigeria for sales and support, ”says Lynda Saint-Nwafor, Head of Corporate Affairs at MTN Nigeria.

Srinivas Rao, Head of Digital at MTN Nigeria added: “We are proud of our technical collaboration with Google and Dotgo. Superior technology design, robust service operations, optimal business processes and 24 hour support and 7/7 are essential to deliver the next generation enterprise messaging experiences to our business partners at the most affordable rates. With this generational shift, we aim to further assist and accelerate the digital transformation of institutions, commerce and industry in Nigeria “.

“We are excited to be working with MTN to help introduce RCS corporate messaging to their customers. With the largest number of subscribers in the region, RCS corporate messaging services on MTN will be a game-changer. Dotgo has excelled once again as one of our key partners in monetizing RCS corporate messaging with mobile operators, ”said Juliet Ehimuan, country manager of Google Nigeria.

“The launch of RCS corporate messaging by MTN, the largest operator in Nigeria, will accelerate the adoption of RCS corporate messaging by brands in Nigeria. Once the launch is complete, we will work with MTN and Google to help Communication as a Service (CPaaS) providers and brands in Nigeria to upgrade and integrate RCS corporate messaging into their business applications, ”said Dr Inderpal Singh Mumick, CEO of Dotgo.

About MTN Nigeria

MTN Nigeria is the largest communications service provider in Africa, connecting more than 68 million people in communities across the country to each other and to the world. Guided by the vision of a bold new digital world, MTN Nigeria’s leadership position in coverage, capacity and innovation has remained constant since its launch in 2001. MTN Nigeria is part of the MTN Group – a leading operator in emerging markets, connecting more than 200 million subscribers in 21 countries in Africa and the Middle East. To learn more about MTN Nigeria and its various initiatives, please visit the following website: www.mtnonline.com. Join us at: www.linkedin.com/company/mtn-Nigeria.

About Dotgo

Dotgo®, a Gupshup company, is a global leader in RCS. Dotgo is the provider of the Bot Store®, the world’s first and largest directory of RCS bots, Dotgo MaaP, RichOTP®, RichSMS ™ and RBM Hub. Dotgo is a partner of Google and a member of the Mobile Ecosystem Forum. Please visit www.dotgo.com. Gupshup enables better customer engagement through conversational messaging, fueling over 6 billion messages per month. Thanks to Gupshup, businesses have made conversations an integral part of their customer engagement success. Please visit www.gupshup.io

The text of the press release resulting from a translation should in no way be considered official. The only authentic version of the press release is that of the press release in its original language. The translation will always have to be compared to the source text, which will set a precedent.

See the source version on businesswire.com: https://www.businesswire.com/news/home/20211222005346/fr/

Contacts

Funso Aina from MTN on:
+234 (0) 803 200 4168
[email protected]

Olisa Pal from Dotgo on:
+1 908-464-5566 x2348
[email protected]